Delivery Delay
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Ghana from 3 to 9 days.
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France from 12 to 18 days.
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United States from 12 to 18 days.
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Africa from 5 to 11 days.
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International from 12 to 18 days.
Refunds and Exchanges
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Money back guaranteed 14 days after reception.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
- New item.
- Customizable and made to order.
Sale Policy
RETURNS
Our policy lasts 14 days after delivery date, If 14 days have gone by since your purchase, unfortunately we can’t approve a return request.
Items must be received back at the return address within 14 days of delivery date to receive a store credit, or refund.
if an item is received after the 14 days has passed, you'll be charged a 50% restocking fee.
Pack your item(s) securely in the original product packaging, if possible.
All items must be returned in original condition (including return post card, packaging, and accessories). All items must be unworn, unaltered and unwashed.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable, shipping costs will only be refunded if there is an error with the order.
Order/ return processing times are slightly longer, during sale events and holidays.
FOR RETURN SHIPMENTS, WE ADVISE YOU USE USPS, FEDEX OR DHL
REFUNDS
Refunds will be credited back to the original payment method. (debit card, credit or PayPal)
Returns will be processed within 5-10 business days of receiving the item, however credit or debit card refunds may take up to 10 business days for your bank to complete the transaction. This will vary from bank to bank.
Shipping costs will only be refunded if there is an error with the order
Please note that shipping fees are non-refundable and return shipping costs are the customer's responsibility. KiaraAfrik does not provide free return shipping labels.
For more information on refunds you can Email [email protected] .
Thank you.
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $73.
United States
Good work.
Beau travail.
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