Delivery Delay
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Switzerland from 12 to 18 days.
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Europe from 17 to 23 days.
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International from 20 to 26 days.
Refunds and Exchanges
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Money back guaranteed 15 days after reception.
- Weared items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
- New item.
- Customizable and made to order.
Sale Policy
Terms and Conditions Foreword Thank you for reading our Terms and Conditions Sales, Policy and Privacy and FAQ carefully and make sure you understand them before using the Services. By using the Services, you agree to be bound by our Terms and Conditions. If you do not agree to these Terms and Conditions, you will not be able to use the Services and must leave the Site immediately. If you continue to use the Site or order products, we will consider that you accept these Terms and Conditions. When certain words and phrases are used in these Terms and Conditions, they have a special meaning (these words and phrases are called "defined terms"). You can identify these defined terms because they start with a capital letter (even if they are not at the beginning of a sentence). When a defined term is used, it has the meaning given to it in the part of the General Conditions in which it has been defined (you can find these definitions by looking at the sentence in which a defined term is enclosed in parentheses and in quotation marks ). When we refer to "us", "our" or "our", we refer to Waxxxanda. When we refer to "you" or "your", we refer to you, the person using the Services. 1 - Purpose The purpose of these general conditions of sale is, firstly, to inform any potential consumer of the terms and conditions under which the seller proceeds with the sale and delivery of the products ordered, and secondly define the rights and obligations of the parties in the context of the sale of the products by the seller to the consumer. They apply, without restriction or reservation, to all sales, by Waxxxanda, the fact for any person to order a product offered for sale on the Waxxanda website implies full and complete acceptance of these terms and conditions including the Buyer acknowledges having read prior to his order. The products are offered for sale in the following geographical territory: Switzerland. The Buyer prior to his order, declares: - that the purchase of product (s) on the website of Waxxxanda is not directly related to his professional activity, and is limited to a strictly personal use - to have full legal capacity , allowing it to engage under these terms and conditions of sale. Waxxanda reserves the right to modify at any time these terms and conditions of sale. 2- Identity of the company Company: Waxxanda Located: Vevey, Vaud (Switzerland) Email: info@waxxxanda.com Tel: 0041.78.746.39.33 3- Formation of the contract and order 3.1. RATES The selling prices of the products on the website of Waxxxanda, indicated in Swiss Francs, are those in effect at the time of the registration of the purchase order by the Buyer. They do not include the shipping costs, charged in addition to the price of the products and calculated according to the destination. Prices are charged inclusive of VAT. The selling prices of the products can be changed by Waxxxanda at any time. This change will be reported to the Buyer prior to any order. 3.2. CHARACTERISTICS OF THE PRODUCTS the Buyer may, prior to his order, take note, on the Waxxxanda Site, of the essential characteristics of the products he wishes to order. We strive to be as accurate as possible in the product description. The images of the products on the Site have a specific purpose. Although we strive to show the colors exactly, we can not guarantee that the color display on your computer accurately represents the color of the products. The Buyer selects one or more products among the different categories offered on the Waxxxanda website. 3.3. ORDER Any order implies the unrestricted and unreserved acceptance of these general conditions of sale. From the moment the Buyer has registered his order by clicking on the "Order" icon, he is considered to have knowingly and unreservedly accepted the present general conditions of sale, the prices, volumes and quantities of the products. offered for sale and ordered. The Buyer's order must be confirmed by Waxxxanda, by e-mail. The sale will only be considered final after the Waxxxanda has sent Waxxxanda the confirmation of the order to the Buyer and received the full price from Waxxxanda. Waxxxanda recommends that the Buyer keep this information on a paper or computer document. 4- Payment Payment must be made when ordering or within 24 hours if the Buyer recommends the payment option "by bank transfer". At no time, the sums paid can not be considered as a deposit or installments. The receipt of the total amount of the order will be made by Waxxxanda at the time of confirmation of the order, or within 24 hours if the Buyer recommends the payment option "by bank transfer". All orders are payable in Swiss Francs. To pay for the order, the Buyer has all the means of payment referred to in the order form. Payment in advance on our bank or postal account Paypal allows you to pay with your credit card. Important you do not have to create an account or register on the platform. This platform is secure for payments with a credit card. We do not accept payments by installments. The Buyer warrants to Waxxxanda that he has the necessary permissions to use the method of payment he has chosen, when registering the purchase order. Waxxxanda reserves the right to suspend or cancel any order and / or delivery, regardless of its nature and level of performance, in case of non-payment of any sum that would be due by the Buyer or in case of payment incident. The delivery of any new order may be suspended in the event of late payment of a previous order and this notwithstanding the provisions hereof. Waxxxanda reserves the right to request a photocopy of the Buyer's identity card or proof of address. As part of the fight against fraud on the Internet, information about your order may be transmitted to any third party for verification. 5- Delivery and Reception 5.1. GENERAL RULES The products will be delivered to the address indicated by the Buyer on the order form, in Switzerland or for any destination for which the service is available. The Buyer may, at his express request, obtain the sending of the invoice to the billing address and not to the delivery address by validating the option provided for this purpose on the order form. Waxxxanda uses to deliver its customers the normal mail service of LA POSTE Suivi. Failure to comply with the procedures set out below, no claim of the Buyer will be accepted. 5.2. DELIVERY TIMES The products offered by Waxxxanda are made to order in Dakar (Senegal). This means that the delivery time is around 2 to 3 weeks for Switzerland. This time is more important depending on the country. The average time from Waxxxanda is as follows: - Switzerland: Normal mail by LA POSTE: 2 to 3 weeks (working days). - Other destinations: according to countries These deadlines are given as an indication. In any case, and in accordance with the provisions of Article L 121.20.3 of the Consumer Code, the Products - unless unavailable - will be delivered within a maximum of thirty days from the day following the day on which the Buyer has registered his order, subject to full payment of the price. Failing delivery after the expiry of this period, the Buyer will have the opportunity to cancel the order. The sums paid by the Buyer will be returned to him without delay, to the exclusion of any other compensation. In case of delay of delivery compared to the date initially fixed, the Buyer will have to indicate it in writing (mail, fax, mail) to Waxxxanda in order to improve the quality of service which can be proposed to him and to allow Waxxxanda to carry out a survey with LA POSTE. A survey of LA POSTE can take up to 21 working days. If during this period, the parcel is found, it will be immediately redirected to the place of delivery indicated in the order form. On the other hand, if the products ordered are not found after this period of 21 days of investigation, Waxxxanda will proceed at its expense to a new shipment of products ordered by the Buyer. 5.3. SHIPPING COSTS Switzerland> Shipping Costs 9.00 CHF Other Countries> Shipping Costs to be defined 5.4. PROBLEMS OF QUALITY OR COMPLIANCE In the event of delivery of products not corresponding to the order, the Buyer must make a claim within 10 days of receipt of the products. Complaints must be sent by email or mail to the address indicated in paragraph 2 hereof, and must include: - the details of the Buyer. - the number of the order - the references of the products. - the reasons for the claim. The return of the products must be done within ten working days from the allocation of a return number by Waxxxanda customer service. Otherwise Waxxxanda will not make any exchange or refund of products ordered. Any risk related to the return of products is the responsibility of the Buyer. Failure to comply with the procedure outlined above and the times indicated, the Buyer will not make any claim for non-compliance or defect of products, the products then being deemed to comply with the order of the Buyer. 6 - RIGHT OF RETRACTION The Buyer has a period of fourteen clear days from the date of receipt, to return at its expense, for refund. The products must be returned to Waxxxanda in a perfect state of resale, in their original condition (packaging, accessories, instructions ...), duly sealed, unopened and accompanied by the invoice corresponding to the purchase. Any product incomplete, damaged, damaged or whose original packaging has been damaged, will not be refunded or exchanged. The exercise of the right of withdrawal will result in the awarding of a purchase order under the conditions set out in point 9 below. 7- GENERAL CONDITIONS OF REIMBURSEMENT Subject to the special provisions stipulated in point 6 above for the specific case of the withdrawal, any refund to be paid by Waxxxanda will be made in the form of a purchase order valid on our site or future showroom . In all cases, Waxxxanda will communicate when assigning this voucher by e-mail: - its period of validity - its amount If the voucher does not mention otherwise, during its period of validity. In case of partial use of the purchase order, the balance will remain available to the customer under the same conditions as the original credit. A voucher will be considered used in case of even partial use. By the very fact of using this voucher, the consumer undertakes on his honor not to make any objection or opposition to his bank or other, the transaction concerned by the refund, and undertakes not to do so within one year of using the purchase order. The consumer acknowledges having knowledge that any breach of this obligation would expose him to retrocession of the sum unduly received, without prejudice to damages and interests that may be claimed by Waxxxanda. 8 - RESERVATION OF PROPERTY Waxxxanda retains the full ownership of the sold products until the perfect collection of the price, in principal, expenses and taxes included. 9 - GUARANTEE No return will be accepted without prior authorization of Waxxxanda. The defective product must be returned in its original packaging, include the entire product be legibly accompanied by Waxxxanda's return receipt mail / email and the product serial number. Any product that is incomplete, damaged, damaged and / or whose original packaging has been damaged, will not be returned or exchanged under the warranty. All costs and risks related to the return of the product are the responsibility of the Buyer. Waxxxanda does not guarantee the Buyer, for hidden defects that may affect the delivered products, as part of a replacement of defective products, without being considered by the Buyer as responsible for any harmful consequences that these latent defects could have lead. The buyer has the obligation to check the status of the product received as soon as he can ... and notify the seller without delay (Art201.1 of the CO). The buyer has a period of 2 years warranty (Art 210 CO) 10 - APPLICABLE LAW Sales of products are subject to Swiss and European law. 11 - INFORMATICS AND FREEDOMS The information collected by Waxxxanda during any order from the Buyer is necessary for the management of its order by Waxxxanda and its trading partners. The Buyer has the right to access, rectify, oppose and delete data concerning him from Waxxxanda. Through Waxxxanda, the Buyer may receive commercial offers from other organizations or companies, or be informed of Waxxxanda's offers. If the Buyer does not wish to receive these proposals, he may inform Waxxxanda by mail. Please consult our privacy policy. THE WAXXXANDA FAMILY
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.
