Delivery Delay
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France from 3 to 9 days.
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France (DOM) from 3 to 9 days.
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Europe from 6 to 12 days.
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International from 10 to 16 days.
Refunds and Exchanges
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Money back guaranteed 15 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
Sale Policy
These general conditions of sale are concluded on the one hand by the company NGONE CREATIONS, SAS whose head office is located at 24, rue des Garmants - 92240 Malakoff, registered with the trade and companies register in Nanterre under the number: 807 571 088 hereinafter referred to as "Ngone" or "the seller", and on the other hand, by any natural or legal person wishing to make a purchase of its products via the website "www.afrikrea.com", hereinafter referred to as " "the customer". The order implies the irrevocable adhesion to the general conditions of sale. The Client declares to have the capacity to conclude the present contract that is to say to have the legal majority and not to be under tutorship or curatorship. THE PRODUCTS The products listed on the www.afrikrea.com website are new. Ngone does not sell used, defective or substandard products on the market. Products are offered within the limits of available stocks. Do not contain nickel. The jewels being handmade in the Parisian or Dakar workshops, they can present differences of format and / or hues inherent to this type of manufacture and to the peculiarity of each natural stone which remains unique. The photographs presented are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors and materials. These photos are not contractual and can not engage the responsibility of the seller towards the buyer. PRICES Prices displayed are in euros, all French taxes included, excluding shipping costs. The price must be paid in full when ordering. The seller reserves the right to modify at any time the selling prices appearing on his electronic catalog with the exception of any sale of a product concluded for the price displayed on the site www.afrikrea.com In the assumption of delivery of products outside the French territory and the EU, customs taxes are the sole responsibility of the Customer, unless otherwise indicated. The Customer then undertakes to check the possibilities of importing the ordered products with regard to the territory of the country of delivery. In this case, the import taxes will be borne by the recipient. TERMS OF PAYMENT Transactions are fully processed according to the means of payment offered by the site www.afrikrea.com The transmission of information on the site www.afrikrea.com operates in a secure context using the protocols in force on the Internet. All information in your account is used only in connection with your business relationship with www.afrikrea.com. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. YOUR ORDER: After confirming your order on the site, you will receive by e-mail a confirmation of your order summarizing all the information listed on the order form. Processed within 1 or 2 business days, your order is prepared with the utmost care and then shipped. Although we depend on our delivery partners, we do our utmost to ensure that your package arrives on time. For any information request, do not hesitate to write to us at: contact.ngonecreations@gmail.com DELIVERY After processing the order within 1 to 2 days, the product is shipped by post or by express as you wish. address on the order form. Your package will be accompanied by an invoice. Ngone delivers throughout Europe and the rest of the world. France & Monaco: Standard delivery in followed letter - Delivery in 3/4 working days departure - Postage & Packaging 4 to 6 € according to the weight. Express delivery by Chrono 13 - Next day delivery before 13h! - Postage & Packaging 22 € EU and Switzerland: Standard delivery in international priority letter - Delivery 3 to 6 working days departure -: Postage & Packaging 7 to 10 € depending on the weight. Express delivery by Chronopost -Delivery 2 to 4 working days departure - Postage & Packaging 32 € Overseas: Standard delivery in followed letter - Delivery in 3/4 working days departure - Postage & Packaging 4 to 6 € according to the weight. Express delivery - Fast delivery 2 to 4 business days departure - Postage & Packaging 67 € Rest of the world: Standard delivery in international priority letter - Delivery 3 to 6 working days departure -: Postage & Packaging 8 to 12 € according to the weight. Express delivery - Fast delivery 2 to 4 business days departure - Postage & Packaging 67 € * For non-European countries, delivery is done on DDU (Delivery Duty Unpaid). In this case, the import taxes will be borne by the recipient. CANCELLATION OF ORDER Have you changed your mind and want to cancel your order? Contact us no later than 24 hours at the following e-mail address: contact.ngonecreations@gmail.com If your package is still in our possession, we will proceed immediately to the cancellation of your order, then the refund. See the terms below for any returned parcel. EXCHANGES & RETURNS You have 15 days to change your mind! Except for sale or discounted products neither returned nor exchanged nor refunded. You have a period of 4 weeks after receipt of your order to return your purchases against exchange (within the limit of available stock) or for refund without penalty if they are not suitable. The risks and return shipping costs are the sole responsibility of the buyer. The returned product must be in its original condition and packaging. It must not have been used, or have suffered any deterioration so minimal and be in a state of perfect cleanliness. Within a maximum period of 30 days from receipt of the product in return, the buyer will be refunded sums paid. This period will be 7 days for the exchange. To initiate the return procedure, please contact us at the following e-mail address: contact.ngonecreations@gmail.com We will be happy to assist you in this process. Our address for returns: NGONE CREATIONS, 24 rue des Garmants - 92240 Malakoff - France CUSTOMER SERVICE: For any request for information or for any complaint, contact customer service by e-mail or mail to the following addresses: E-mail: contact. ngonecreations@gmail.com Head Office: NGONE CREATIONS - Customer Service - 24 rue des Garmants - 92240 Malakoff - France WHAT DO WE DO WITH YOUR INFORMATION? When you buy from our store, we keep the personal information you give us such as your name, address and e-mail address. When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us know your browser and operating system. E-mail marketing: With your permission, we can send you e-mails from our shop, about new products and other updates. CONSENT When you provide us with personal information to complete a transaction, check your credit card, place an order, arrange for delivery, we consider that you agree to provide us with your information as part of our business relationship. If we ask for your personal information for a secondary reason, such as marketing, we or you directly ask for your consent, or provide you with an opportunity to oppose it. How can I retract? If you change your mind after your membership, you can retract by contacting us at contact.gonecreations@gmail.com or by mail at the following address: NGONE CREATIONS: 24 rue des Garmants - 92240 Malakoff - France CONFIDENTIALITY Your personal information will only be used as part of our business relationship. However, we may disclose your personal information if it is required by law or if you do not comply with the terms of our contract. SECURITY All information in your account is used only in connection with your business relationship with www.afrikrea.com. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are fully processed by Paypal or the secure payment module COOKIES In order to improve our service, the website www.afrikrea.com may use cookies. This allows you to avoid identifying yourself with each of your visits. A cookie is a computer file stored on your hard drive, allowing you to recognize you, without limit in time. You can of course delete these cookies by disabling their use in your browser. AGE OF CONSENT By using this site, you declare that you have the capacity to conclude the present contract that is to say to have the legal majority and not be under guardianship or curatorship. You are giving us your consent to allow any of your dependents to use this site. CONTACT INFORMATION AND CONTACT INFORMATION If you wish to: access, correct, modify or delete any personal information in our possession, make a complaint, or simply want more information, please contact our customer service by email at contact.ngonecreations @ gmail.com or by mail to NGONE CREATIONS, 24 rue des Garmants -92240 Malakoff - France. INTELLECTUAL PROPERTY All the elements of the site www.afrikrea.com are and remain the intellectual and exclusive property of the company Ngone Creations. Nobody is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site that are software, visual or sound. SETTLEMENT OF DISPUTES The present conditions of sale on line are subjected to the French law. In case of dispute, jurisdiction is assigned to the competent courts of Nanterre, notwithstanding plurality of defendants or warranty. MODIFICATIONS AND UPDATES We reserve the right to modify the general terms and conditions of sale regularly, especially in view of possible normative changes. The new general conditions of sale will apply on the date of their publication on the site www.afrikrea.com If our shop is acquired or merged with another company, your information can be transferred to the new owners so that we can maintain our relations commercial.
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.
Créatrice très réactive et gentille, collier magnifique, livraison super rapide ... la perfection !