Delivery Delay
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Martinique from 1 to 7 days.
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Germany from 1 to 7 days.
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France (DOM) from 1 to 7 days.
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Switzerland from 1 to 7 days.
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Guadeloupe from 1 to 7 days.
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France from 1 to 7 days.
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Europe from 1 to 7 days.
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International from 1 to 7 days.
Refunds and Exchanges
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Money back guaranteed 14 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
- New item.
- Customizable and made to order.
Sale Policy
DELIVERY DELAY
- Germany from 1 to 2 days.
- France from 5 to 8 days.
- Europe (EU) from 5 to 11 days.
- France (DOM, Guadeloupe & Martinique) from 14 to 28 days.
- United States from 14 to 28 days.
- International from 14 to 28 days.
DELIVERY
The delivery company of our choice is DHL.
Non-EU deliveries may be subject to custom fees. The custom fees, if applicable, are at the customer’s expense and cannot be returned.
- Please inform yourself about the import regulations of your country.
REFUNDS AND EXCHANGES
Exchanges and Refunds only on damaged items at delivery.
Return shipping fees are at your charge and not refunded.
Original shipping fees are not refunded.
Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
CONDITION
New item.
Personalised and used items or items damaged by the customer are excluded from the refund policy.
By dolls the original packaging (doll's box) should be returned in its initial state.
PAYMENT
Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
3 x payment starting at €60.
PACKAGES
Our Dolls Packages contain at least one black baby Doll in a jumpsuit or a dress. For every purchase you may get a perl arm band for free depending on the available gift Stock.
Let every little princess identify herself with our dolls and their different hair types:
Afro curly and Afro kinky hair.
SERVICE
We accompagny you until your items will reach your door.
– Want something special?
We have an ear for special needs and offer you a customized service.
Contact us! We will be delighted to work hand in hand with you.
OWNER’s WORD
Our Items are made with the highest quality concern.
In case you may not be satisfied after all, please contact us and let us bring that big smile back to your face.
There is much love and authenticity in each item that reaches you – Especially our dresses and African jewels are Handmade.
Enjoy Beauty "Made of AFrica", enjoy ALÂÂM!
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $73.
United States
Hello, I have read your email. I could not be present for the reception when the delivery man arrived. I was able to pick up the package at the post office today. He is perfect. Thank you for your excellent service and customer orientation. Thank you.
Bonjour,
J'ai pris connaissance de votre mail. Je n'ai pas pu être présent pour la réception lors de l'arrivée du livreur. J'ai pu récupérer le colis au bureau de poste Aujourd'hui. Il est parfait. Merci pour votre excellent service et sens du client. Merci.
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