France from 5 to 11 days.
France (DOM) from 7 to 13 days.
Europe from 7 to 13 days.
International from 10 to 16 days.
Refunds and Exchanges
Money back guaranteed 15 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
GENERAL CONDITIONS OF SALES PRODUCTS All orders are subject to the availability of products. That is, articles are only offered within the limits of available stocks. The eventuality that an out of stock situation occurs after the passage of your order is possible. We will apologize and we will inform you about the possibility of ordering replacement products of the same or higher quality or value. If you reject our offer, we will refund your order within a maximum of 14 days from the day you made this payment. The essential characteristics of the products are described and presented with the greatest possible accuracy. The images and photos of our products are presented for illustrative purposes only. We do our best to display the colors of our products with great precision. However, it is possible that your products may be slightly different once at home. If you believe that any of the products we have provided is faulty or that the description is false, please inform us via our email address: firstname.lastname@example.org or by post to PRISCA FRENCH WEST INDIES 12 RUE DE LA TUILERIE 91650 BREUX JOUY (France). DELIVERY Delivery is provided by: Collissimo Delivery charges vary depending on the product. We are committed to delivering you within a maximum of 30 days. You must provide us with a complete and accurate delivery address. In order to avoid any misunderstanding, you are required to indicate the delivery address and the name of the recipient. In case of error, we can not be held responsible for a package delivered to the wrong address or the wrong person. Everything will be done to deliver your order on time. However, unavoidable delays may occur due to factors beyond our control, such as transportation disruptions, material shortages, increased demands, or technical failures. Please note that we are unable to deliver during holidays, Christmas or New Year's Day. On these dates, deliveries will take longer than usual (on average additional business day). THE PRICE All the prices of the products are indicated in Euros all taxes included (TTC). They take into account VAT. The prices of the products are indicated excluding delivery costs (packaging, making the package and transport according to amounts in force). The amount of the delivery costs will be specified before validation of the order. We reserve the right to change prices without prior action. However, a price can not be changed once your order has been validated. PAYMENT OPTION We accept payments by credit card and paypal. RETURNS AND EXCHANGES You have a period of 14 days to cancel your order from the receipt of your items to the address provided. You will then have the opportunity to request the exchange or refund of your order. You will then have to send all the articles concerned to the following address: PRISCA FRENCH WEST INDIES ORIGINAL 12 TUILERIE STREET 91650 BREUX-JOUY Attention, all the possible expenses occasioned by the sending of your order are at your expense ( port, packaging ...). Items must be returned new, unused, with their original tags attached and returned in the original packaging. Otherwise, the refund or exchange will not be granted. The sending of an article of your choice (within the limits of available stocks) or the refund of the sums paid will be done within 14 days following the reception of your request for cancellation. In the event of an exchange, any price difference (negative or positive) between the returned item and the replacement item will be borne by one of the parties. In other words, if you choose a replacement item cheaper than the original item, we will refund the difference. Conversely, if you choose a replacement item more expensive than the previous one, you will have to pay the amount. No replacement item will be sent until receipt of the sum due if any.
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at €60.