United States from 3 to 9 days.
France from 5 to 11 days.
North America from 5 to 11 days.
International from 10 to 16 days.
Refunds and Exchanges
Money back guaranteed 15 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
- New item.
- Customizable and made to order.
This is calculated at checkout depending on your location and vary depending on your order size. Orders will be shipped from either DAKAR, SENEGAL or the USA depending on stock position and cost savings options given the customer’s location. We will always pick the most cost effective option for the customer.
If you have not received a shipping/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to email@example.com including your order number.
Item not delivered?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may be delayed.
Once items are shipped and customer is notified, it is the responsibility of the postal service to ensure that packages are delivered accordingly.
Please note that refunds will not be issued for lost packages, however items will be re-sent at our own cost if there is proof that a package cannot be traced.
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government and current treaties.
DIARRABEL has no control over these charges as they vary between countries. They are the buyer’s responsibility.
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.