France from 3 to 9 days.
France (DOM) from 5 to 11 days.
Europe from 5 to 11 days.
International from 10 to 16 days.
Refunds and Exchanges
Money back guaranteed 7 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
- New item.
- Customizable and made to order.
PREAMBULE Last update: July 2017 PREAMBULE This site is published by the company CREALIB, EURL with a capital of 3 000 €, whose registered office is in DRAVEIL (91210) - 74 rue Ferdinand Buisson, registered with the Trade and EVRY under number 829 214 410. Represented by Mrs Emilie CARBASA, her current manager, who is domiciled in that capacity at the registered office. These general conditions of sale define the rights and obligations of the parties in connection with sales Boutique Tamboo Bamboo They regulate all the stages necessary to the ordering and the follow-up of the order. Parcels will be dispatched in France, in the French overseas departments and abroad. These conditions apply only to non-commercial natural persons who are at least 18 years of age and who have the legal capacity to contract. It is specified that you can save or print these general conditions of sale. CREALIB reserves the right to adapt or modify at any time the present general conditions of sale. In case of modification, the general conditions of sale in force on the day of placing the order will be applied to each order. The last updated date of the general conditions of sale is indicated at the top of this page. ORDER You can place your order online from the references of the offers visible on the site, within the limit of available stocks. As a general rule, information on the availability of products is given to you when placing your order. Exceptionally, however, a product may no longer be available, temporarily, after the order has been validated. In this case, CREALIB informs you as soon as possible (at the latest within eight days) by mail or by email and proposes either to cancel your order or to wait until delivery by our supplier, specifying The time limit. If you wish to cancel a part of your order, you will be debited only the amount of the items shipped. If you want to wait for the availability of the product, you will be charged the full amount of your order. The final validation of the order takes place after validation of the payment. After placing your order we send you by email an acknowledgment of receipt including a summary of the items ordered and the delivery address. Prices are in euros inclusive of VAT. CREALIB reserves the right to modify them in the event of an increase in charges, in particular the rate of VAT, and in case of manifest error. You will have to pay, in addition to the price of the products, a fixed fee for shipping and processing of your order, the amount of which will be specified on the page. This participation depends on the products ordered. PAYMENT You can pay your order according to the payment terms offered by AFRIKREA.com. Unavailable items are automatically refunded. DELIVERY CREALIB offers different delivery services. The price of these services differs from small parcels to heavy packages and the price depends on the destination of the order. Delays in delivery can not be ensured in the event of force majeure, in particular in the event of a strike, as defined by case law. The delivery is made to you, or to the address of your choice subject only to the payment of the Fixed Participation to the Expenses of treatment of your order. These costs will depend on the rates charged by La Poste or the carrier, provider of the company CREALIB and will be summarized at the time of your order. You will be delivered in Colissimo 48h or 72h from the delivery of your parcel to the Post Office. To calculate the delivery date, count about one week after the validation of your order. Valid in continental France. For Corsica, plan an extra day. For other destinations, the deadlines vary according to the conditions stipulated by La Poste or the carrier, provider of the company CREALIB. CREALIB can not be held responsible for a delay in delivery in case of force majeure, strike of the posts or any other event that does not belong to its own fact. SECURITY - CONFIDENTIALITY All the data of your order and your payment are sent in an encrypted way from your computer to CREALIB. Only the Company CREALIB has the decryption key to read this data and process your order. To find out when you are in security mode, a padlock appears at the bottom right of your screen. RIGHT OF RETURN - RETURNS Within 7 days of receipt of the parcel, ATELIER 04 exchanges an item if it does not give you full satisfaction, or offers you a credit equal to its amount, except items customized or made on request. Items returned incomplete, damaged, damaged or soiled by customers are not taken back. You can return your item by post, at your expense, to the following address: CREALIB - 74 rue Ferdinand Buisson - 91210 DRAVEIL. In the event of abnormal or abusive returns CREALIB reserves the right to refuse a subsequent order. CLAIMS In order to facilitate the processing of claims for any out-of-warranty transactions, it is preferable that you show up within 3 months. WARRANTIES Legal guarantees Independent of the commercial guarantee, and in accordance with the regulations, CREALIB undertakes to respect its obligations relating to the guarantees attached to the products sold on its site, which appear in the articles extracted from the Consumer Code and the Civil Code - after: Consumer Code - article L211-4 The seller is obliged to deliver a voucher in accordance with the contract and is liable for any defects of conformity existing at the time of issue. It also answers to the defects of conformity resulting from the packaging, the assembly instructions or the installation when this was charged to it by the contract or was carried out under its responsibility. To comply with the contract, the property must: 1) be suitable for the customary use of a similar good and, if applicable: - correspond to the description given by the seller and Possess the qualities which he has presented to the buyer in the form of a sample or a model: - present the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, the producer or his representative , In particular in advertising or labeling. (2) or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, brought to the knowledge of the seller and which the latter has accepted. Consumer Code - Article L211-12 Action resulting from lack of conformity is prescribed by two years from the issue of the goods. Civil Code - article 1641 The seller is liable for the hidden defects of the thing sold which make it unsuitable for the use for which it is intended, or which so diminishes this use, that the buyer would not have it Acquired, or would have given a lesser price if he had known them. Civil Code - section 1648 The action resulting from the defects must be instituted by the purchaser within two years from the discovery of the defect. INFORMATION - PROTECTION OF PERSONAL DATA CREALIB undertakes to protect the privacy of persons using its website and the confidentiality of the information provided. The information and data concerning you requested by CREALIB, responsible for processing, are necessary for the registration and follow-up of your order, the commercial and marketing management of your file and the quality of our relations. This information and data is also kept for security purposes in order to comply with legal and regulatory obligations and to enable us to improve and personalize the services we offer and the information we send you. In accordance with the Data Protection Act, you have the right to access and rectify your personal data and to oppose the processing of your personal data. All you have to do is contact us by e-mail at email@example.com or by mail to CREALIB Customer Relations - 74 rue Ferdinand Buisson - 91210 DRAVEIL, by providing us with a photocopy of your ID and indicating your name, Mail address and if possible your customer reference. Depending on your choices made during the creation or consultation of your account, you will be able to receive offers from our company or partners as indicated during the creation of your account. If you no longer wish to do so, you can request it at any time. INTELLECTUAL PROPERTY The use of this web service Tamboo Bamboo is reserved for a strictly personal use. All trademarks, texts, comments, books, illustrations and images, whether visual or sound, reproduced on the Tamboo Bamboo shop are protected under copyright, trademark law, patent law and right of use, picture. They are the full property of CREALIB or its partners. Any reproduction or representation, in whole or in part, constitutes an infringement that could incur civil and criminal liability of its author. It is strictly forbidden to affix a hypertext link to the Tamboo Bamboo shop, using the so-called framing technique or the deep linking technique. Any total or partial reproduction of the catalog of Tamboo Bamboo is strictly prohibited. RESPONSIBILITY CREALIB is responsible for the proper performance of the obligations resulting from the distance contract, whether these obligations are to be performed by itself or by other service providers, without prejudice to its right of recourse against them. However, CREALIB may exonerate itself from all or part of its liability by providing proof that the non-performance or poor performance of the contract is attributable either to the consumer or to the unpredictable and insurmountable fact of a third party to the contract, Or to a case of force majeure. APPLICABLE LAW In case of dispute, an amicable solution will be sought before any judicial recourse. The prior search for an amicable solution does not interrupt the time to act as collateral. All relationships arising from the connection and / or use of this site are subject to French law
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.