France (DOM) from 5 to 11 days.
France from 3 to 9 days.
United States from 15 to 21 days.
Asia from 15 to 21 days.
Europe from 5 to 11 days.
Africa from 15 to 21 days.
International from 10 to 16 days.
Refunds and Exchanges
Money back guaranteed 15 days after reception.
- Weared and personalized items will not be exchanged or refunded.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
PREAMBLE The company AYAOVI CLOTHING is registered with the Trade and Companies Register of Créteil SIRET: 847 532 314 00014 whose head office is located 1 allee des Iris 94 260 FRESNES. The offer and sale of the Products are governed by these Terms and Conditions of Sale and apply to all orders placed by the Customer under the brand AYAOVI. Products purchased on the AFRIKREA sales platform via www.afrikrea.com are directly manufactured and assembled by BY AYAOVI CLOTHING. As part of its business, BY AYAOVI CLOTHING has a civil liability insurance policy Micro Insurance No. 10442455004 subscribed with the company AXA FRANCE IARD. ARTICLE I. OBJECTS AND GENERAL PROVISIONS These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by AYAOVI CLOTHING under the trademark AYAOVI and any natural or legal person. These General Conditions of Sale (GTC) exclusively govern your relationship with BY AYAOVI CLOTHING. ARTICLE II. PRODUCTS The products offered for sale are described and presented with the greatest possible accuracy. The information on the product sheet includes the essential characteristics: product name, description, composition, care instructions and dimensions. Our product offers are offered within the limits of available stocks. Inventory reports are updated regularly. In the event of unavailability of the Product, the mention "out of stock" is displayed. However, if the product in question were to be available again on the Site, you can if you wish to receive an alert by filling in your e-mail address. For technical reasons, the actual rendering of the products may sometimes differ slightly from that of the photographs presented on the Website. In case of obvious error between the characteristics of the products as described in the product sheet and their representation, the description is authentic. Therefore, BY AYAOVI CLOTHING can not be held liable. In case of questions about the products, you can contact the Customer Service by email: email@example.com to express your complaint. For any claim, you have a period of 14 days from the date of receipt of your order to make your request by registered mail with acknowledgment of receipt. ARTICLE III. PRICE The prices of the sold products are indicated in Euros (€) TTC All taxes included including the VAT and as well as the expenses of delivery only for the shipments in metropolitan France. For the geographical areas of the DOM-TOM, the European Union, and the International, the prices of the sold products are indicated in Euros (€) TTC All taxes included including the VAT and excluding delivery costs which remain with the load of the customer except mentions or particular conditions. Delivery charges may vary depending on the type and amount of the order. The delivery costs are indicated just before the validation of the order. BY AYAOVI CLOTHING reserves the right to change prices at any time. The Products will be invoiced on the basis of the rates in force at the time of the registration of the Order, subject to their availability. The VAT applied is also that in force at the time of purchase. ARTICLE IV. ORDERS Ordering Ordering To place an order, the customer must follow a series of steps specific to each selected product and accept these Terms and Conditions of Sale. The customer must either create an account before placing an order or after adding the selection of desired products in the basket. When opening an account, the customer agrees to provide the information requested and agrees on the accuracy of the latter: - Name and Surname - Mailing address - Telephone - Email All these data are essential and essential for order processing. The final validation of the order is done by the payment stage. The customer will have the opportunity before finalizing his order to return to the previous pages and correct and modify his order and the information provided before confirming it to express its acceptance. For any question or information, please contact Customer BY AYAOVI CLOTHING by e-mail to the following address: firstname.lastname@example.org Confirmation Order Once the order is validated and paid, the customer will receive an e-mail acknowledging receipt of the command containing all the information. BY AYAOVI CLOTHING agrees to ship the order within 1 to 5 working days from the day after sending the e-mail informing of the confirmation of the order. In the event that a product ordered by the customer is unavailable, BY AYAOVI CLOTHING undertakes to inform the customer by e-mail as soon as he is aware of this unavailability. ARTICLE V. PAYMENT Payment for the order is made in one go. For payment of orders, we have the following payment methods: - By credit card: Credit card, Visa, Mastercard, Electron and Maestro - By PAYPAL account: Only for a delivery in France By choosing the payment via PAYPAL, you will be automatically directed to your account. Once the payment has been validated, you will be redirected to the Site to finalize the Order. - By virtual wallet Afrikrea ARTICLE VI. TERMS OF DELIVERY The products are delivered to the delivery address that was indicated during the order and the time indicated. This time does not take into account the time of preparation of the order. Shipments in metropolitan France are made by Colissimo. Orders are delivered at home from Monday to Saturday within 2 to 3 working days after shipment of the package. Shipments within the European Union and outside the European Union are made by Colissimo International. Delivery costs are calculated automatically as soon as you finalize your order. Shipping costs depend on the number of products in your order. Delivery times vary depending on the delivery area and the type of shipment chosen (At home or in point withdrawal). Once the order is finalized and validated, a tracking number corresponding to your order will be communicated to you by e-mail. From departure to arrival, the customer can follow his parcel with his tracking number. Shipping costs are free from 150 € order. ARTICLE VII. EXCHANGES AND RETURNS BY AYAOVI CLOTHING is committed to providing you with high quality products. In spite of that, if you were not satisfied with the products ordered, BY AYAOVI CLOTHING undertakes to exchange it with you or to refund you. In accordance with articles L 221-18 and following the Consumer Code, the customer has the legal withdrawal period of 14 days from the date of receipt of the package to return products that would not be suitable. The exchanges are free. The products must be returned in their original condition and packaging and accompanied by a copy of the invoice to the following address: BY AYAOVI CLOTHING Stephanie ASHORGBOR 1 aisle Iris 94 260 FRESNES The refund of returned products will be made with the means initial payment used to pay for the order. The refund will be made within a maximum period of 14 days following receipt of the customer's information of his decision to retract. In case of use of the right of withdrawal for only part of the order, only the price invoiced for the returned Products will be refunded. Damaged or incomplete products will not be returned or exchanged.
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.