Delivery Delay
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France from 15 to 21 days.
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France (DOM) from 15 to 21 days.
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Europe from 15 to 21 days.
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International from 15 to 21 days.
Refunds and Exchanges
- No exchanges or refunds.
- Return shipping fees are at your charge and not refunded.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
- New item.
- Customizable and made to order.
Sale Policy
The prices of our products are indicated in euros all taxes included, excluding options and shipping costs which are the responsibility of the customer. MOTEMA STATIONERY reserves the right to modify prices at any time, but the products will be invoiced on the basis of the prices in effect at the time of order confirmation. WEDDING COLLECTION The prices are per unit. Printing prices (fixed whatever the quantity) are extra, they vary according to the type of product. ORDER AND VALIDATION: The payment of the order by the customer is valid for full and unreserved acceptance of the general conditions of sale. No order modification can occur after this validation. (excluding "control" options). The order will be processed after validation of the payment. The Company strives to maintain access to its shop 24 hours a day, however, its responsibility cannot be engaged in the event of service interruption, in particular for reasons of maintenance or technical problem. The customer declares that he is aware of the technical limits linked to Internet technologies, in particular with regard to the consultation of information, the transfer of files and the risks linked to this technology. Any cancellation of an order can only take place after acceptance by the Company and will in this case be confirmed in writing in the form of an email. By placing an order on our store, you guarantee that you have all the right, permission and authority necessary to place the order and that you authorize the Company to print the Content for your account. You authorize the Company to copy, modify, create models and derivative articles and vectorize any content downloaded by you, in order to honor your order. You guarantee that you have sufficient rights to authorize the Company to copy, modify, create models and derivative articles and vectorize any downloaded content, in order to honor your order. CONDITIONS RELATING TO ORDERED CONTENT You are personally responsible for the use that you make of the Content, in particular when it has been personalized with images, graphics, texts or others. You agree not to use our services to edit Content that is illegal, harassing, defamatory and / or slanderous, threatening, harmful, obscene, malicious or otherwise objectionable. You also agree not to include in your Content any text, image, design, trademark or service mark, or any work whose intellectual property rights belong to any third party without first obtaining the appropriate authorizations from the owners. As such, you guarantee that your Content will not infringe any right of a third party, including intellectual property rights, registered trademarks, personality rights and the right to respect for private life, which they will not slander nor defame a third party, and that you have all the required rights or permissions necessary for their incorporation into your Content. The Company nevertheless reserves the right to suspend Orders suspected of not complying with these conditions relating to Content. If necessary, the suspension of services is only valid for the Order considered and may be lifted by unilateral decision of the Company in the event of obtaining elements demonstrating the effective compliance with our conditions relating to Content WEDDING COLLECTION The average time manufacturing time is 15 working days, depending on orders. This period is applicable to validation of the proof to be drawn either from me. Withdrawal - Satisfied or reimbursed: In accordance with the legal provisions in force, the buyer should have a period of 14 days from receipt of his order to exercise his right of withdrawal, following the provisions of article L 121 -20-2 of the Consumer Code, “personalized” products are not reimbursed except in the event of a complaint. Complaints: If, despite the attention paid to the order, it does not give satisfaction to the customer following a problem exclusively attributable to MOTEMA STATIONERY (restrictively: photos or texts not in conformity with the BAT validated by the customer online or with the layout designer) , the customer has a period of 15 calendar days from the date of delivery of the order, to assert his claim. After this period, the order will be considered as definitively accepted by the customer. A complaint deemed justified by MOTEMA STATIONERY will give rise either to the free reissue of the defective order or to its reimbursement within 15 days. MOTEMA STATIONERY reserve the right to request the return of the goods at the customer's expense. Intellectual property: All illustrations, photographs, graphics and texts, present on this site are strictly reserved under copyright as well as intellectual property. Any reproduction of the elements found on MOTEMA STATIONERY is strictly prohibited.
Payment
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $73.
United States
A big thank you for your kindness and your professionalism.
Un grand merci pour votre gentillesse et votre professionnalisme.
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