Hanging drops earrings

(1543)    Verified seller

Wax earrings

$25.96 Free shipping

Get it in 9 days - United States


  • Money back guarantee
  • Buy now, pay later

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These earrings are made with African fabric. These loops do not weigh. Because of the way the fabric is cut, you can receive a jewel slightly different from the one on the photo, a unique piece. MAINTENANCE: This is a jewel made with fabric, a minimum of care must be taken into account: do not sleep, do not wash or exercise while wearing this jewel. In case some spots have been noticed, do not wash or immerse in water. Stains on the fabric should be gently removed with a cloth (or a small brush) moistened with warm soapy water.

Color: Multicolour
Gender: For Her
Earings: Pierced earrings
Material: Ankara


Delivery Delay
  • France from 5 to 11 days.
  • France (DOM) from 9 to 15 days.
  • Europe from 9 to 15 days.
  • International from 9 to 15 days.
Refunds and Exchanges
  • Money back guaranteed 14 days after reception.
  • Weared and personalized items will not be exchanged or refunded.
  • Return shipping fees are at your charge and not refunded.
  • Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Condition
  • New item.
June 09, 2020
hatchi-jocelyne
on Long batik fabric...

I just received my order thank you, I am satisfied, very beautiful material and the finish is very well done. Just a hitch it is too long but I think it's normal.😊Thank you and have a nice day Mrs HATCHI

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June 08, 2020
kercyanza
on Pack of 4 unisex...

Very satisfied with my order. Good finish of the masks. Thank you!

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June 07, 2020
lauralies972
on Pack of 5...

Masks with standards and in addition very pretty. In addition they are reversible owl.

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June 06, 2020
flo-cebolinha
on Tote bag folding...

Perfect! A nice practical bag to take everywhere 😊

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June 06, 2020
westy971-1
on Pack of 5...

Very pretty and very well adjusted

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June 06, 2020
lorraine_asor
on Pack of 3 unisex...

Received 3 masks, not 6 as ordered. Terrible customer service.

Do not shop with Pagenshopea!! After mixing up my order, they blamed me for providing the wrong addresses for my orders, which in fact was not the case and refused to resolve their mistake.

Fortunately Afrikrea handled my complaint with such grace and expertise, so while I encourage you to support the great work of Afrikrea, DO NOT SHOP AT PAGENSHOPEA!!!

—-
The context....

I made separate orders for their Ankara face masks; a pack of 6 masks to the UK, and a pack of 3 masks as a gift to my friend the USA in early May.

On receiving my email confirmations for both orders, I noticed the order for USA had the UK address as point of delivery. I realised this error BEFORE shipment of the order and contacted Pagenshopea of it. They got back to me to say they have updated to the address for the order to the USA and I was sent confirmation from them that the address had been corrected and the two orders had been despatched.

I even followed up again to ensure the address for the USA order had been received. They assured me it had corrected.

Unfortunately they mixed up the order and sent the 3 masks to the UK and (I can only assume) 6 masks to the USA; which is yet to be received.

When I alerted them of their mistake, rather than apologising and offering a resolve, they blamed me for entering the wrong address for the USA order and expected me to go through the inconvenience of having my friend in the US send me the masks, and they would refund the shipping costs upon receiving evidence of postage.

It is unreasonable to put the burden of your mistake onto your customer. To ask me to provide evidence of postage is insulting. Why should I have to ask my friend to send me back my gift to her because of your mistake?

After reaching out to Afrikrea directly to make a complaint about them, I received the following response:

“We are sincerely sorry for this bad experience. I think the wrong address comes from a bug of our platform: when your shipping address is different from your billing address, our system takes in count your billing address. We will fix it. 
The seller should have provide a better solution”.

So it turns out the error of the address was not down to me. Had Pagenshopea had the foresight to alert Afrikrea of the address issue instead of blaming me, it is likely that they would not have lost a customer.

I have nothing but praises for Afrikrea in managing this negative experience, particularly Damien at Afrikrea, who handled my complaint. Not only did he apologise for this mixup, Damien swiftly resolved this issue by offering compensation and most importantly, did not blame me the customer, for Pagenshopea’s mistake.

Being a Black African it is my passion to support black businesses, especially when they are based in Africa. It is so disappointing that Pagenshopea failed to put their customer first, and opted to blame me for their mistake.


June 05, 2020
nellykobenan07
on End of series...

Rapid dispatch. Impeccable behavior.

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June 05, 2020
mariame-diol
on Pack of 4 unisex...

Hello, I have received the masks by cons it does not hold well properly at the ears it's a shame

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June 05, 2020
elisabete78
on Tote bag in wax...

The product is exactly what I was looking for. I am happy with my purchase that I received in good condition, well packaged.

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June 05, 2020
florettadmd
on Pack of 4 unisex...

I am delighted and very satisfied with my order frankly congratulations. I liked 👏👏👍🏽

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June 04, 2020
marie-sophie-noubissi-1
on Pack of 4 unisex...

Thank you !

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June 04, 2020
adlcdt
on short gathered...

Impeccable! The skirt is beautiful and perfectly adjusted :). Thank you!

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June 04, 2020
daphnee_ad
on Pack of 4 unisex...

Pretty masks! Well received! Thank you

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June 04, 2020
crisgl_81
on Tote bag folding...

The handles of the bag are very thin. and hoped it had an undercoat for the price. It doesn't seem resistant.


June 04, 2020
jeanne-kevin-contact
on Pack of 5...

Beautiful mask well finished and of quality, nevertheless the reasons do not correspond to the reasons on the photo of presentation, therefore a little disappointed.

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June 04, 2020
sylvia-angele
on Pack of 4 unisex...

Like on the photo. Impeccable

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June 03, 2020
tracynoemie
on Pack of 5...

The fabric is just too good and the rendering is top, I validate, I recommend to all 👍

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June 03, 2020
roselyn66
on Tote bag folding...

Very nice bag, very good work. I highly recommend it !

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June 03, 2020
bellecreature
on Pack of 4 unisex...

I received my order yesterday I am delighted despite almost 3 weeks of waiting

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June 02, 2020
felix_pelao
on Pack of 4 unisex...

great masks !!! I took the 2 female models and my husband the 2 male models

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June 02, 2020
felix_pelao
on Reversible unisex...

great the 2 masks

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June 02, 2020
fredmnz
on Pack of 4 unisex...

Very pretty masks that meet my expectations.

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June 02, 2020
madiguyana2017
on Pack of 5...

Great items, very well done, Very good value for money, very happy with my purchase 😉

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June 01, 2020
adelinerobert-robert
on Pack of 3 unisex...

Not happy on 3 masks a broken one not at all the reasons that I had ordered I do not recommend and will not recommend either

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June 01, 2020
k-bonacossi
on Pack of 5...

Sending quite fast. Pretty masks, reversible with another nice fabric behind. I'm satisfied.

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France
United States
9 days
Free
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Jewelry Earrings Hanging drops earrings name_en: Multicolour name_en: For Her name_en: Pierced Earrings name_en: Ankara