France from 3 to 9 days.
United States from 5 to 11 days.
France (DOM) from 6 to 12 days.
Europe from 5 to 11 days.
International from 10 to 16 days.
Refunds and Exchanges
Money back guaranteed 10 days after reception.
- Weared items will not be exchanged or refunded.
- Return shipping fees offered.
- Refunds are made on your Afrikrea virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
DREAMWANA sells most of its products to non-professional buyers. This site is accessible via the Internet at the following address: "www.dreamwana.com". These general terms and conditions (hereinafter referred to as the "General Conditions of Sale") govern unrestricted sales of products made by dreamwana.com from the website dreamwana.com ARTICLE 1 - ACCEPTANCE BY THE CUSTOMER The General Conditions of Sale specify the conditions of ordering, payment, delivery and management of any returns of the Products ordered by the customers acting as non-professional buyers (hereinafter referred to as the "Customer") on the dreamwana.com website The Terms and Conditions of Sale are accessible at any time on dreamwana.com. The fact for the Customer to order on the website dreamwana.com implies his acceptance and full acceptance of the Terms and Conditions of Sale, which is expressly accepted by the Customer, who waives, in particular, to avail himself of any contradictory document, which would therefore be ineligible for dreamwana.com ARTICLE 2 - COMMANDS OF ARTICLES ON THE SITE CATALOG Any order placed on the site dreamwana.com constitutes the formation of a contract concluded at a distance between the Customer and dreamwana.com, and necessarily implies irrevocable acceptance by the Customer, without restriction or reservation, of the General Terms and Conditions of Sale. In order to allow the Customer to know the Products he wishes to purchase before ordering them, the site dreamwana.com presents the characteristics of the products offered for sale. In particular, the site dreamwana.com describes the specifications, illustrations and indications, dimensions or capacity of the products. The choice and purchase of a Product is under the sole responsibility of the Customer. Product offers are subject to availability. The indications on the availability of the Products are provided at the time of placing the order. The sale will be considered final only after the sending by dreamwana.com to the Customer of the confirmation of the acceptance of the order by email and after receipt of the full price by dreamwana.com. The Customer will be able to follow the progress of his order on the dreamwana.com site, he can also contact the Customer Service of the site dreamwana.com by email at the address email@example.com before the date envisaged for the shipping of the command. In the event that these modifications can not be accepted by dreamwana.com, the sums paid by the Customer will be returned to him within a maximum period of fifteen days from the notification of the impossibility to accept the modifications made by the Customers unless he prefers to have a credit. ARTICLE 3 - RATES AND CONDITIONS The prices are indicated in Euro on the site dreamwana.com. They take into account any discounts and VAT, applicable on the day of the order but are indicated excluding delivery charges. The Products are provided at the rates in effect on the day of the confirmation of the acceptance of the order by dreamwana.com, as communicated to the Customer prior to the placing of his order. The price indicated in the confirmation of the order by dreamwana.com is the final price. When placing an order, Customers are invited to ensure that the price of the Products to which they refer corresponds to the price shown on the current page of the dreamwana.com website and not on an outdated page to which they have accessed via a internet search in "cache" mode. The data communicated by the Customer and recorded by the site dreamwana.com during the order constitute the proof of the transactions between dreamwana.com and the Customer. After validation of the order by the Customer, dreamwana.com will send a confirmation email to the Customer to notify him that the order has been registered. The price of the Products purchased is payable in cash, in full on the date of the placing of the order by the Customer, dreamwana.com will not be held to proceed to the delivery of the products ordered by the Customer if the price was not previously set in full. The ownership of the Products is transferred to the Customer only after the price has been paid by the latter. The transfer of the risks of loss and deterioration of the Products will be made after delivery and receipt of the Products by the Customer. Delivery charges are shown on dreamwana.com and are inclusive of all charges. These costs are the responsibility of the Customer and are charged in addition to the selling price of the Products. The Customer will be informed before the final registration of his order delivery charges related to his order, and payment will be requested from the Customer for the total amount of the purchase. ARTICLE 4 - DELIVERY AND TRANSPORT The Products acquired by the Customer will be delivered within a maximum of 5 working days following the day of the order to the address indicated by the Customer when ordering on the dreamwana.com website. If this period is exceeded, not justified by a case of force majeure, the Customer may request the resolution of the sale under the conditions provided for in Article L. 114-1 of the Consumer Code and obtain reimbursement of the amounts paid on the occasion of the sale. Except in the special case or unavailability of one or more Products, the Products ordered will be delivered at one time. Deliveries are provided by the LA POSTE carrier. The Customer is required to check the status of the Products delivered. It has a period of five days from delivery to form by e-mail to the following address: firstname.lastname@example.org, all reservations or claims for nonconformity or defect apparent Products delivered, with all the justifications related thereto. After this period and failing to comply with these formalities, the Products will be deemed compliant and free from any defect and no claim may be validly accepted by dreamwana.com. dreamwana.com will replace as soon as possible and at its expense, Products delivered whose apparent defects or lack of conformity have been duly proven by the Customer. In case of return due to a delivery error or an exchange request, any non-conforming Product must be returned in its entirety and in its original packaging accompanied by the Delivery Note to dreamwana.com -Back Internet: DREAMWANA / Todelle M'BYAL 05 rue d'aurion - Box 105 93110 Rosny-sous-Bois France The non-conforming Product will be automatically exchanged subject to availability, or refunded if it was not available, within 15 days as from the payment of the sums paid by the Customer. Exchange fees for the non-compliant Product will be charged to dreamwana.com. ARTICLE 5 - RIGHT OF WITHDRAWAL, EXCHANGE AND RETURN 5.1. Right of withdrawal All Products delivered in France and Europe may be subject to a refund except those excluded by law and marked in this sense. Products must be intact, complete, packaged in the original packaging. The user has in accordance with the law of a right of withdrawal of seven calendar days from the date of receipt of the products to return them to: DREAMWANA / Todelle M'BYAL 05 rue d'aurion - Box 105 93110 Rosny -sous-Bois France The delivery note received on delivery must be sent with the product. dreamwana.com undertakes to reimburse the user who has exercised the right of withdrawal the amounts as soon as possible and no later than thirty-thirty days after exercise of the right of withdrawal. dreamwana.com will reimburse the user for returned Products, subject to compliance with the above conditions, as well as a basic "out-of-pocket" delivery charge if the user returns the entire order. If the user does not return the entire order and keeps one or more Products ordered, the amount of delivery charges "go" will be kept by dreamwana.com The refund will be made via the payment method of the returned order. Thus, if the order for Products has been paid by Carte Bleue and its Carte Bleue is still valid, the refund will be made to the account attached to this Carte Bleue. For any other means of payment or in the event of failure of previous refunds, the refund will be made by check sent to the billing address, or by having (in the form of a code usable on the Site) when the refund is lower. at 15 €. The customer may, if he wishes, opt on the proposal of dreamwana.com for another form of refund in the form of credit or purchase voucher in particular. 5.2. Exchange The User also has a period of 15 days to request an exchange. In case of exchange, please send the article in the original packaging to the following address accompanied by the delivery note: DREAMWANA / Todelle M'BYAL 05 rue d'aurion - Box 105 93110 Rosny-sous-Bois France Upon receipt of your package your account will be credited with the amount of your purchase excluding shipping costs that will appear in your basket. You can therefore recommend the article to the right size or even change the model. The amount credited will be deducted automatically from the sum to be paid. 5. 3. Free return with Colissimo You have up to 15 days from the receipt of your order to exchange it for another size or ask to return it with Colissimo: Prepare your package with the delivery note Pack your items securely, if possible in the original packaging, and attach the delivery note. It is important to indicate on this document if you wish to make a size exchange or a return and to report the corresponding articles. If you have lost this document, go to My Orders in the My Account section, select your order and print the 'Return Note'. Paste the return label in a prominent area of the package On the delivery note you will find a return label that you will need to stick on your package. The user can return his Product by the Post Office. Return shipping costs are free of charge. 3. Deposit your parcel You can choose between two drop-off points: at a post office or at a La Poste network merchant. Within 3 to 12 working days from the date we receive your package in our warehouses, we will take steps to change the size or return of your item (s). ARTICLE 6 - COMPUTERS AND FREEDOMS Pursuant to Law 78-17 of 6 January 1978, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and are intended for internal use by dreamwana.com. The Customer therefore has the right to access, modify, rectify and oppose information concerning him, in accordance with the law and regulations in force. ARTICLE 7 - FORCE MAJEURE The fulfillment by dreamwana.com of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay its execution. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, telephone breakdown, computer or serious assignment of the security and coherence of the Internet, strikes of all natures and supply problems of the Company dreamwana.com will inform the customer of such a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension of the execution of the obligations of dreamwana.com continues beyond a period of fifteen days, the customer will then have the possibility to cancel the order in progress, and it will then proceed to its refund by dreamwana.com as soon as possible by crediting the customer's bank account. ARTICLE 8 - NON RENUNCIATION AND VALIDITY OF THE GTCS The fact that dreamwana.com abstains from demanding at any given time the execution of any of the provisions of these general conditions of sale can not be interpreted as being a waiver to invoke subsequently said total or partial non-performance. If any provision of these general conditions of sale is declared void in whole or in part, the other provisions and the other rights and obligations born from these general conditions of sale will remain unchanged and remain applicable. ARTICLE 9 - APPLICABLE LAW - DISPUTES This contract is governed by French law. All disputes to which this contract could give rise, concerning its validity, its interpretation, its execution, its termination, their consequences and their consequences will be submitted to the competent courts under common law conditions.
- Credit card, Visa, Mastercard, Electron, Maestro, PayPal, Afrikrea wallet.
- 3 x payment starting at $67.